Our Guarantee & Warranty - Cardinal Air Duct Fort Worth

The Cardinal Air Duct Fort Worth Guarantee

Here’s what our guarantee means in plain terms. When we clean the ducts in your Fort Worth home, we do the job right the first time. If something isn’t right, we come back and fix it. No fine print, no prorated nonsense, no arguments. The workmanship warranty stands for a full 365 days from the date of service. That means if a duct connection comes loose, a vent cover we removed and reinstalled doesn’t sit flush, or debris we were supposed to remove shows up in your system again, we return and correct it at no charge. We put this in writing before we start, because a guarantee you can’t read isn’t a guarantee. It’s a sales line. Omar Haddad, Owner, backs this promise on every single job.

Call (817) 730-6759

What’s Covered

• Workmanship. Every vent cover, register, and access panel we open gets reinstalled correctly, sealed, and tested before we leave your Fort Worth home.
• Parts handling. If we remove a filter housing, UV lamp, or humidifier pad to access the system, it goes back exactly the way we found it, or better.
• Cleanup. We run containment with Abatement Technologies units so your floors, furniture, and countertops stay as clean as they were when we arrived.
• Honest pricing. A written price is handed to you before a single duct is touched, and that number does not change at the door.
• On-time arrival. You get a live arrival window you can track through The Relay Standard, so you aren’t sitting around guessing when we’ll show up.
• Equipment quality. We run professional-grade tools like Rotobrush rotary brush systems and Nikro HEPA-rated vacuums, not a truck-mounted shop-vac shortcut.
• Free second visit. If a repair we performed fails within 365 days, we come back at no charge. That’s the 365-Day Done Right Promise, and it applies to every booking without exception.

Our Satisfaction Promise

If you aren’t satisfied with the work we did in your Fort Worth home, here’s exactly what happens. Call (817) 730-6759 and tell us what’s wrong. A live person answers, not an answering service, not a voicemail loop. We schedule a return visit at a time that works for you. Omar Haddad personally reviews the job file before we come back. When we return, we correct the issue at no charge. That means we reclean the ducts, reseal the connections, or redo whatever part of the job fell short. If we cannot resolve the problem on the second visit, we keep working until it’s fixed. This is not a conditional promise. It does not depend on which technician did the job, how much you paid, or how long ago the work happened. Within 365 days, we stand behind everything. That is the 365-Day Done Right Promise in action. Before-and-after photo documentation comes with every job through The Relay Standard, so you can see exactly what was done and verify it matches the invoice you pay by link.

Licensed & Insured Backing

Paperwork matters when someone works inside your home. Cardinal Air Duct Fort Worth is licensed and insured. That means if a technician gets injured on your property, our insurance covers it, not your homeowner’s policy. If something in your home gets damaged during the job, insurance covers that too. Our technicians are background-checked and arrive in uniform, so you know who is walking through your door before they ring the bell. The company operates under the Relay Home Co. family, founded in 2005, and follows The Relay Visibility Guarantee on every booking: a live trackable arrival time, before-and-after photo proof of the work, and a digital invoice payable from a link. Those standards are not optional. Every Cardinal Air Duct location must follow them. That’s the real guarantee behind the paperwork: a system designed so you never have to wonder what you’re getting.

How to Reach Us

Questions about the guarantee? Call (817) 730-6759. A live person answers. You can also ask for Omar Haddad, Owner, if you want to talk through anything directly before booking.

Written by Omar Haddad, Owner at Cardinal Air Duct Fort Worth, serving Fort Worth since 2005.